Acceptable Use Policy

Pending counsel review. Placeholder.

What you may not do with TheApp

You may not use the Service to sell or facilitate the sale of:

• products that are illegal in the jurisdictions where you ship them
• products that infringe third-party intellectual property rights
• products that are subject to recall or active regulatory ban
• regulated products (firearms, controlled substances, prescription medication, gambling) without the licensing required in the destination jurisdiction
• products marketed to minors that are not appropriate for minors

You may not use the Service to:

• send unsolicited bulk email or SMS (spam) to your customer base or to lists you obtained without consent
• harass, threaten, or abuse buyers, suppliers, or TheApp staff
• attempt to access another customer's data, or to probe, scan, or test the security of the Service except through the channels we publish on the trust page
• evade rate limits, plan limits, or any other technical restriction by means we have not authorised in writing

How we enforce

Suspected breach: written notice and a request for response within five business days. Confirmed breach: temporary suspension while we work with you on remediation. Repeat or severe breach: termination under the Terms of Service. Activity that poses an immediate risk to other customers or to the Service: immediate suspension followed by notice.

Appeals

Disputes about an enforcement action go to legal@theapp.com. We acknowledge within one business day and respond within ten.

Contact

abuse@theapp.com.